Online Access Free Salesforce.Community-Cloud-Consultant.v2021-12-07.q112 Practice Test (Page 16)

Community-Cloud-Consultant Exam Question 71

A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

A.Formalize the member registration process, including automating the account assignment or person account creation

B.Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

C.Performance test the Community with a large number of members with increased activity

D.Make sure customers are NOT members of other Salesforce Communities

E.Test the Community for member activity, including cases and articles

Community-Cloud-Consultant Exam Question 72

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community.
They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?

A.Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

B.Create a customer survey using custom Lightning components and add it to the home page.

C.Enable the article voting property on the Article Content component in the article detail page in the Community Builder

D.Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

Community-Cloud-Consultant Exam Question 73

Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register.
In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

A.Use theCommunity import wizard to create users.

B.Use the Data loader to extract the customers and upload the customers to be set up as Community users.

C.Use external ETL tools to extract customers and load into Salesforce.

D.Use the Salesforce Community User API to create Community users.

Community-Cloud-Consultant Exam Question 74

Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records.
Which three actions should the Community Cloud consultant take to solve this issue? (Choose three.)

A.Add an HTML component with a link to the Store Locations Community page.

B.Define the Store Locations object in the Global Search Results component.

C.Enable Read access on the user profile to the Store Locations object.

D.Associate a tab to the Store Locations object.

E.Add the Store Locations object pages to the Community navigation.

Community-Cloud-Consultant Exam Question 75

Universal Containers builds their customer Community on Customer Service Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation.
Where should the Salesforce Admin delete the recommendation?

A.From the Community Workspaces

B.From the Community site

C.From the Community Builder

D.From the All Communities setup page

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