FSL-201 Exam Question 26

A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill for the work assigned.
How can the Dispatcher update the Service Crew to meet those requirements?
  • FSL-201 Exam Question 27

    Northern Trail Outfitters (NTO) wants to track and report on individual tasks completed, including parts consumed and pricing details, as part of the Work Order completion process. NTO wants to schedule one or multiple tasks to different Technicians as needed.
    How should the Consultant meet the requirement utilizing
    the standard Salesforce Field Service Data Model?
  • FSL-201 Exam Question 28

    Universal Containers currently tracks its customers' entitlements to support utilizing Salesforce Service Cloud. Service calls that require a Technician to go to the customer's location require the creation of a Work Order. Once the Agent confirms that the customer and product are eligible for on-site support, a Work Order is manually created.
    On which object should the Consultant define a Quick Action to create the Work Order?
  • FSL-201 Exam Question 29

    Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?
  • FSL-201 Exam Question 30

    Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?