Online Access Free Salesforce.Field-Service-Consultant.v2023-02-20.q101 Practice Test (Page 14)

Field-Service-Consultant Exam Question 61

Universal Containers plans to implement Crew Management to better support its clients.
Which area does the Consultant need to consider as part of the recommendation'

A.The Preferred Resource service objective is ignored for active Crew Members.

B.A service resource can only be a member of a single Crew.

C.Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

D.Capacity-based scheduling is supported for Service Crews.

Field-Service-Consultant Exam Question 62

Universal Containers has implemented a Flow that allows Technicians to replace faulty or damaged Assets directly from within the Salesforce Field Service mobile app.
Once a replacement has been made, where can the Asset Relationships be viewed?

A.Both the Primary Assets and Related Assets related lists on the Work Order object

B.Only the Primary Assets related list on the Work Order object

C.Only the Primary Assets related list on the Asset object

D.Both the Primary Assets and Related Assets related lists on the Asset object

Field-Service-Consultant Exam Question 63

Universal Containers wants to assign Service Appointment based on the Polygon of the child service territory in the hierarchy.
How should a Consultant assign Service Appointments to the Polygon?

A.Set the Polygon Assignment Policy to the Highest Level.

B.Set the Polygon Assignment Policy to the Lowest Level.

C.Set the Territory Assignment Policy to the Lowest Level.

D.Set the Territory Assignment Policy to the Highest Level.

Field-Service-Consultant Exam Question 64

universal container UC wants to create a new scheduling policy that takes into account the technician assigned to customers account and then considers a resource from the customer group of preferred technician UC also wants to consider only technician with 50 miles of schedule work Which two items should a consultant include in the scheduling policy to meet this?
requirement?

A.Maximize travel from home and working territories

B.Minimize travel service objective and preferred resource services objectives

C.Minimize travel service objectives and resources priority services objectives

D.Required resources and maximum travel from home

Field-Service-Consultant Exam Question 65

A customer wants to return a defective product instead of scheduling a Service Appointment.
How should this product be tracked in Salesforce Field Service?

A.Create a Return Order and Return Order Line Item.

B.Create a Return Order and relate it to the Product.

C.Create a Work Order and Work Order Line Item.

D.Create a Product Request and Product Request Line Item.

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