Online Access Free Salesforce.Field-Service-Consultant.v2023-05-11.q65 Practice Test (Page 4)

Field-Service-Consultant Exam Question 11

Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers

A.Site inspections during the first week of the "year

B.Quarterly sales visits to a customer

C.Weekly recurring appointments at 8:00 AM

D.Appointments on the first Tuesday of the month

Field-Service-Consultant Exam Question 12

Universal Containers (UC) wants to deploy Knowledge to its field team,
How should UC ensure its Technicians can access Knowledge Articles offline?

A.Use the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app.

B.Write a workflow that associates Articles to Work Orders based on a pickiist on the jork Order.

C.Use Work Types to assign associated Articles to Work Orders.

D.Create a custom mobile app that syncs articles based on Service Appointment assignments

Field-Service-Consultant Exam Question 13

When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signature capture?

A.Create a Flow that adds two Signature Blocks when the Service Report is generated,

B.Create two Service Reports and add one Signature Block to each Report.

C.Create relevant Signature Types and add Signature Blocks to the Service Report Template.
c. Create two custom fields for the Service Appointment and use Flows to capture each signature.

Field-Service-Consultant Exam Question 14

Optimization for the Midwest territory is set to automatically run each night for the next three days. The Dispatcher has noticed that the optimizer is leaving many Service Appointments unscheduled and has asked the Consultant to troubleshoot the issue. The Consultant notices that the Optimization Run Time per Service Appointment is set to Low in the Field Service Settings.
Which two conditions would make the Consultant consider setting the optimizer to High' Choose 2 answers

A.The Calculate travel and breaks Field Service Setting is disabled for the Service Resource Availability work rule.

B.The scheduling policy is producing too many candidates that qualify for each Service Appointment.

C.The Scheduling Policy Used field is blank.

D.Most service appointments have the same priority.

Field-Service-Consultant Exam Question 15

Universal Containers has customers who have previously negotiated pricing on some products.
Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders?

A.Utilize a custom Global Price Book and add all products as Price Book Entries.

B.Create customer-specific Price Books and add all products as Price Book Entries.

C.Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.

D.Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.

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Field-Service-Consultant Exam Question 11

Field-Service-Consultant Exam Question 12

Field-Service-Consultant Exam Question 13

Field-Service-Consultant Exam Question 14

Field-Service-Consultant Exam Question 15

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