Field-Service-Consultant Exam Question 11

Universal Containers's Technicians may be assigned to Jobs with an arrival window to meet the customer appointment time preference. Technicians are also assigned to Jobs without a preferred appointment time.
In which two ways should the Consultant define Operating Hours to meet this requirement?
Choose 2 answers
  • Field-Service-Consultant Exam Question 12

    Universal Containers occasionally needs to use two Technicians to complete a job, however the Technicians can be onsite at different times.
    How should a Consultant implement this process?
  • Field-Service-Consultant Exam Question 13

    Service appointments in a "cannot complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal containers defined that service appointments in a "cannot complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
    Which two items should the consultant recommend to meet the requirement?
    Choose 2 answers
  • Field-Service-Consultant Exam Question 14

    Universal Containers sells products that are made up of senalized components. Technicians often need to work on a specific component.
    How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?
  • Field-Service-Consultant Exam Question 15

    Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate Service Appointments.
    Which two sharing options are available for these Service Appointments?
    Choose 2 answers