Field-Service-Consultant Exam Question 11
Universal Containers wants to implement Service Level Agreements (SLA) for Work Orders.
Which three considerations should the Consultant take into account?
Choose 3 answers
Which three considerations should the Consultant take into account?
Choose 3 answers
Field-Service-Consultant Exam Question 12
Universal containers (UC) wants to deploy knowledge to its field team.
How should UC ensure its technicians can access knowledge articles offline?
How should UC ensure its technicians can access knowledge articles offline?
Field-Service-Consultant Exam Question 13
Universal Containers's Technicians may be assigned to Jobs with an arrival window to meet the customer appointment time preference. Technicians are also assigned to Jobs without a preferred appointment time.
In which two ways should the Consultant define Operating Hours to meet this requirement?
Choose 2 answers
In which two ways should the Consultant define Operating Hours to meet this requirement?
Choose 2 answers
Field-Service-Consultant Exam Question 14
Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?
In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?
Field-Service-Consultant Exam Question 15
universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.
How should the consultant make this requirement?
How should the consultant make this requirement?
