Financial-Services-Cloud Exam Question 21

A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.
What should the consultant consider from a customer onboarding perspective?
  • Financial-Services-Cloud Exam Question 22

    The Salesforce Admin of Lake Tahoe Wealth Management Company needs to update an existing, published Action Plan Template to accommodate a change in the firm's annual client review process. What steps should the Admin take to make that change?
  • Financial-Services-Cloud Exam Question 23

    Salesforce provides a robust set of automation features to help save time and resources. For example, a system administrator can use Flow Builder to automate most of an organization's repetitive business processes.
    Which use case is a suitable fit for Flow Builder?
  • Financial-Services-Cloud Exam Question 24

    A financial services company offers special deposit products for its employees. These employees have customer records in Salesforce so that they can be serviced like normal customers. Only customer service employees within a specific group should be able to see these special deposit products in Salesforce to protect the personal financial information of bank employees.
    How should the administrator configure sharing rules in Financial Services Cloud to meet these requirements?
  • Financial-Services-Cloud Exam Question 25

    During a Financial Services Cloud implementation at an insurance company, a consultant needs to design a broker data model for the broker web portal. The given requirements are:
    1. Brokers are treated individually, even if they are associated with the same company.
    2. Brokers should never have access to other brokers' data.
    3. Brokers can nominate their assistants to access the broker portal.
    4. An assistant can sometimes work for multiple brokers.
    Which two considerations should the consultant consider regarding the data model?