The scenario involves collecting structured information (series of questions) from patients and automatically assigning a personalized care plan based on their answers.
Step-by-Step Reference:
* Salesforce Surveyscan be used to gather responses from patients post-discharge.
* Extract:
"With Salesforce Surveys, care managers can send and record responses directly within Health Cloud, allowing structured data capture from patients." (Source: Administer Health Cloud - Surveys)
* Discovery Frameworkprocesses responses and triggers automated care plan assignments based on responses.
* Extract:
"The Discovery Framework in Health Cloud enables dynamic question flows and recommendations, such as assigning care plans based on patient answers." (Source: Administer Health Cloud - Discovery Framework)
* Combining these, care managers can capture structured data (Surveys) and drive workflow automation and personalization (Discovery Framework).