A Client Service Representative (CSR) receives a call from a customer on Saturday. The CSR determines that the customer is covered, but the coverage is aboutto expire.
Which two upsell activities should the CSR consider? (Choose two.)

A client is planning to deploy an application to Heroku. The client's IT department requires all applications to be hosted from Australia, where their main office is located. Regulators in Australia require keystroke logs of all engineers who create interactive sessions for the application.
Which should an Architect recommend in this scenario?

According to the Twelve-Factor methodology, which best practice helps minimize the gap between development and production?

What are the three access levels a user can have in a Heroku Organization account?

A customer's IT department will not allow VPN access through their on-premise gateway. Users need to be able to access trusted Heroku applications only when they are in the office. These applications are deployed to a Heroku Private Space.
Which two Private Spaces features should an Architect recommend to enable on-premise users to gain the access they need? (Choose two.)