A client has data in a Heroku Postgres table. They want to generate analytics based on the table and make the results available in their Salesforce org. Their Salesforce administrator wants to minimize the amount of data that is written to Salesforce to accomplish this. Which strategy should an Architect recommend on this scenario?

Which three resources can be found in the Heroku Elements Marketplace? (Choose three.)

Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment.
How should a Consultant recommend adhering to this business process?

Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work.
Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2.
How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

Universal Containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequent follow-ups.
Which two options should a Consultant recommend? (Choose two.)