Universal containers uses a legacy system to receive and handle Level 1 service requests, and Salesforce service Cloud for Level2 requests and above, Cases will be pushed from the legacy system to Service Cloud by a nightly batch process. Once the cases are closed in SF, the case needs to be updated in the legacy system as soon as possible.How should the Technical Architect recommend that case status be updated in the legacy system?

Universal Containers would like to integrate Salesforce to their Accounting system. Salesforce must notify the accounting system for every new account that has been created. The security team will not allow Salesforce to integrate directly to the accounting system due to potential security issues.Which three stages should the Architect consider to reduce the security concerns for this Integration use case?Choose 3 answers

In order to avoid slowing down inbound call center sales agents, Universal Containers wants to de-duplicate Lead records against their 3rd-party MDM system after that the agent has served the record in Salesforce.What integration strategy should an Architect recommend?

Which two options should be considered to permit automatic retry of failed updates when loading data into Salesforce? Choose 2 answers

What are two reasons an existing custom field cannot be marked as External ID? Choose 2 answers