OmniStudio-Consultant Exam Question 31

A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
  • OmniStudio-Consultant Exam Question 32

    Agents for an insurance company need to know the current and past weather conditions when creating claims customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents h access to the information. The FlexCard needs to provide fields extracted from a weather API and account field from Salesforce.
    According to best practice, what data source should be used?
  • OmniStudio-Consultant Exam Question 33

    A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
    Which OmniStudio tools should the consultant recommend to meet these requirements?
  • OmniStudio-Consultant Exam Question 34

    An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
    Which OmniStudio tool should the consultant recommend to meet this requirement?
  • OmniStudio-Consultant Exam Question 35

    A company needs a guided process for their internal support department that will provide the following functionality:
    * Allow the user to enter their employee id
    * Retrieve name, mobile phone, title, and email using the employee id
    * Display the user's details on a page
    * On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
    Choose 3 answers