Which three Salesforce functionalities are ignored when process field updates in workflow rules and approval processes?

Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers

Which two statements are true about an External ID field? Choose 2 answers

If data is lost, any list view based on the custom field will be deleted, and assignment and escalation rules may be affected.

Cloud Kicks received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively.
What are two considerations an app builder should evaluate?
Choose 2 answers