Online Access Free Salesforce.Process-Automation.v2023-02-17.q24 Practice Test (Page 5)

Process-Automation Exam Question 16

An administrator wants to route an employee's time-off request to their manager for approval. Which tool should the administrator use?

A.Flow Builder

B.Workflow Rules

C.Approvals

D.Process Builder

Process-Automation Exam Question 17

If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteria.
What is the recommended solution for this scenario?

A.Create one Workflow Rule with two Workflow Actions

B.Create one Process using the Process Builder

C.Define two Processes using the Process Builder

D.Create two Workflow Rules

Process-Automation Exam Question 18

Which is an input variable supported in flows?

A.Record Variables

B.Collection

C.Record Collection Variable

D.Picklist

Process-Automation Exam Question 19

In which two ways does Salesforce Flow for Service help customer service agent?

A.It uses flows and quick action to walk agents through customer engagement.

B.It shows a checklist that agents can print.

C.It helps an experienced agent show a new agent what to do.

D.It allows an agent to pen a record and seamlessly resume a customer conversion.

Process-Automation Exam Question 20

Universal Containers (UC) wants to prevent their customer's assist records from being visible to the sales users of another business groups in .... Can UC accomplish this?

A.Use Process builder

B.Use Apex Trigger

C.Use Lightning Flow

D.Use Dynamic Form

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