Salesforce-Certified-Administrator Exam Question 106
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?
How should the administrator accomplish this?
Salesforce-Certified-Administrator Exam Question 107
An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?
Choose 2 Answers
Choose 2 Answers
Salesforce-Certified-Administrator Exam Question 108
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?
What should the administrator use to achieve this?
Salesforce-Certified-Administrator Exam Question 109
Northern Trail Outfitters wants emails received from customers to generate cases automatically.
How should the administrator ensure that the emails are sent to the correct queue?
How should the administrator ensure that the emails are sent to the correct queue?
Salesforce-Certified-Administrator Exam Question 110
The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.
What should an Administrator add to the dashboard to fulfil the request?
What should an Administrator add to the dashboard to fulfil the request?