Salesforce-Certified-Administrator Exam Question 6

Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers
  • Salesforce-Certified-Administrator Exam Question 7

    The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
    How should an administrator configure this requirement?
  • Salesforce-Certified-Administrator Exam Question 8

    Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.
    How should an administrator complete this?
  • Salesforce-Certified-Administrator Exam Question 9

    Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
    How should the administrator configure Salesforce to capture the expiration date of the warranty?
  • Salesforce-Certified-Administrator Exam Question 10

    The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
    Which two items should the administrator do to make sure these values are populated?
    Choose 2 answers