Service-Cloud-Consultant Exam Question 36
Cloud Kicks is migrating its knowledge base from Classis Knowledge into Lightning Knowledge. After the migration, an integration process that manages the articles' lifesycles by archieving deleting articles of a certain designation now fails.
What are two reasons the integration is fading?
Choose 2 answers
What are two reasons the integration is fading?
Choose 2 answers
Service-Cloud-Consultant Exam Question 37
What are three considerations when adding a report chart to a Console Component?
Choose 3 answers
Choose 3 answers
Service-Cloud-Consultant Exam Question 38
Universal Containers has defined a set of steps that each Case must go through, from submission to closure. In addition, each step must be completed within a specific amount of time.
What approach should a consultant recommend to meet these requirements?
What approach should a consultant recommend to meet these requirements?
Service-Cloud-Consultant Exam Question 39
Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced.
What should the Consultant recommend to gather information on Knowledge article usefulness?
What should the Consultant recommend to gather information on Knowledge article usefulness?
Service-Cloud-Consultant Exam Question 40
Universal Containers would like for article to be different channel for social interactions.
What solution should a consultant recommend?
What solution should a consultant recommend?
