Service-Cloud-Consultant Exam Question 36

Cloud Kicks is migrating its knowledge base from Classis Knowledge into Lightning Knowledge. After the migration, an integration process that manages the articles' lifesycles by archieving deleting articles of a certain designation now fails.
What are two reasons the integration is fading?
Choose 2 answers
  • Service-Cloud-Consultant Exam Question 37

    What are three considerations when adding a report chart to a Console Component?
    Choose 3 answers
  • Service-Cloud-Consultant Exam Question 38

    Universal Containers has defined a set of steps that each Case must go through, from submission to closure. In addition, each step must be completed within a specific amount of time.
    What approach should a consultant recommend to meet these requirements?
  • Service-Cloud-Consultant Exam Question 39

    Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced.
    What should the Consultant recommend to gather information on Knowledge article usefulness?
  • Service-Cloud-Consultant Exam Question 40

    Universal Containers would like for article to be different channel for social interactions.
    What solution should a consultant recommend?