Universal Containers has successfully implemented a large Service Cloud rollout for their national call centre
3 months ago. One of their largest customer accounts, United Automotive, has over 15,000 open cases.
Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them.
UNABLE_TO_LOCK_ROW
They notice that this only occurs for the United Automotive account. If they tray so save the case again it will usually work, but the problem seems to be happening more and more often.
What option should the Architect recommend?

The architect at Universal Containers is trying to ensure that security vulnerabilities are not present within the Salesforce organization.
What two tests should the architect verify? (Choose two.)

Universal Container is a global Telco that has recently implemented enterprise territory management to better align their sales teams and sales processes. They are in Q4 of the FY and they have completely revamped their territory structure and created a plan for a new structure that would support the new FY. Their current territory model has 8k territories. Their new model would be a new set of 8,5K territories, and their org limit is 10k. What enterprise territory management feature can US take advantage of in order to help them stay within their org limits?

Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers

Universal Containers has set Account Sharing to Private with Account Teams enabled. Which two user groups can add team members on the Account? Choose 2 answers