Which two options provide implicit record access to users?
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What feature in Salesforce is needed to restrict access to a custom object that has Public Read/Write access?

To reduce the case time resolution and improve customer satisfaction, Universal Containers (UC) wants to allow specialized marketing consultants to have edit access to Case records of VIP customers. These casts should be visible only to the support rep who owns the case and the marketing consultants.
Which recommendation should a Salesforce architect give to allow this scenario?

The Corporate Identity and Access Team needs to audit User setup in the Salesforce ..
What two permissions should be granted to this team so they can perform their audit?
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What is a workaround to ownership data skew?