You are designing your client's grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed. Which best practice will be most effective to decrease the movement between channels?
Correct Answer: D
The correct answer is D . The scenario says users are switching between multiple workspaces and feeling overwhelmed. The most effective grid-design recommendation is to apply the 80/20 rule , where users spend most of their time in a primary workspace and only move into additional workspaces for specific, intentional needs. This reduces cognitive load, lowers context switching, and gives users a clearer home base for daily work. Option A is a good design principle, but it is broad and does not directly solve the user behavior problem of frequent workspace movement. Option B is important for scalability, but future growth planning does not immediately reduce workspace-switching friction. Option C, multi-workspace channels, can help certain cross-functional conversations span workspaces, but it is not the best overarching practice for reducing user overwhelm across the grid. The primary-workspace model gives the user a predictable operating pattern: most work happens in one main workspace, while additional workspaces are exceptions for specialized collaboration. Reference topic: Grid Design - workspace movement reduction, 80/20 rule, primary workspace model, user experience, and Enterprise Grid usability.
Slack-Con-201 Exam Question 12
What is the Slack best practice for managing client engagement and collaboration in projects?
Correct Answer: B
The correct answer is B. Slack Connect is the proper best-practice model for project collaboration with a client because it lets both organizations work together in a shared channel while each organization retains control of its own members, identity, data governance, and administration. This is cleaner than adding client users as guests to the consultant's Slack environment and more effective than defaulting to email. Option A is weak because using email preserves fragmented communication and prevents the shared visibility Slack is meant to provide. Option C is too reactive; project teams should be intentionally added based on engagement roles and collaboration needs, not only after someone requests access. Option D uses guest access, which is not the preferred model for intercompany collaboration when Slack Connect is available. A Slack Connect project channel supports centralized decisions, shared documents, status updates, threaded discussions, bookmarks, and transparent engagement history. For client delivery, the collaboration space should be designed deliberately, with the right members included from the beginning.
Slack-Con-201 Exam Question 13
In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org. What will happen to this channel post-migration?
Correct Answer: A
The correct answer is A . When a Slack Connect channel exists between a migrating workspace and the destination grid org, it is no longer truly an external Slack Connect relationship after the workspace becomes part of the same Enterprise Grid. The channel is converted into a multi-workspace channel. Because the channel is private on the migrating workspace, the safer and more restrictive privacy state is preserved post- migration, so it becomes a private multi-workspace channel . Option B is wrong because the channel spans the migrating workspace and the grid org, so it does not simply become a single-workspace channel. Option C is incorrect because after migration, the relationship is internal to the same Enterprise Grid rather than external Slack Connect. Option D is tempting because the channel is public on the grid org side, but preserving confidentiality requires honoring the private state. Migration planning must account for these channel-state changes so admins understand what users will see after the workspace joins the grid.
Slack-Con-201 Exam Question 14
What are three actions a client should take when preparing for a grid migration?
Correct Answer: C,D,E
The correct answers are C, D, and E . Grid migration preparation requires identity cleanup and collaboration- boundary planning before the workspace is moved into Enterprise Grid. Addressing duplicate usernames helps reduce ambiguity and improves post-migration clarity for users and admins. Ensuring user emails match SSO is more critical because user identity matching depends heavily on email alignment between Slack and the identity provider; mismatches can produce duplicate accounts or login problems. Disconnecting Slack Connect channels is also part of migration preparation when external channel relationships cannot simply be carried forward unchanged or require re-establishment under the Enterprise Grid governance model. Option A, accepting the migration invitation, occurs as part of the migration execution flow, but it is not one of the core preparation cleanup actions being tested. Option B is wrong because guests do not need to be removed wholesale; guest strategy should be reviewed and handled deliberately. Option F is also wrong because apps should be reviewed and governed, not automatically removed from all migrating workspaces. Reference topic: Delivery and Migration - grid migration readiness, identity cleanup, SSO alignment, duplicate user prevention, and Slack Connect migration preparation.
Slack-Con-201 Exam Question 15
You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins. Which two project deliverables should you review to find this information?
Correct Answer: A,D
The correct answers are A and D . To tailor Admin Essentials training properly, you must know what Workspace Owners and Admins are actually allowed to do in the client's environment. The Policies & settings documentation identifies configured permissions, such as who can manage channels, approve apps, invite users, use Slack Connect, create private channels, or perform administrative actions. The roles and responsibilities matrix clarifies which client roles are accountable for specific operational tasks. Together, these deliverables tell you both the technical permission model and the human ownership model. Option B, the SOW, defines scope and deliverables but usually does not list detailed Slack permissions. Option C, the communications plan, governs messaging and audience outreach, not admin capabilities. Option E, Grid Orientation curriculum, is a training asset, not the source of truth for configured permissions. Admin training should never be generic; it must match the client's policy decisions and role assignments exactly.