A.CI Remediations

B.CI Relation Types

C.CI Identifiers

D.Process to CI Type Mapping

E.CI Class Manager

A.Having well-defined Identification, Reconciliation, and Relationship rules

B.Using only scripts to automatically monitor for and remediate duplicate configuration items (CIs)

C.Only use the ServiceNow Discovery application to populate your CMDB

D.Manually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)

A.Open, Updating, Swinging, Closed

B.Open, Reopen, Flapping, Closed

C.New, Updating, Waiting, Complete

D.Open, Warning, Flapping, Clear

A.CI name, Fully qualified domain name, SSH public host keys

B.CI name, Fully qualified domain name, IP or MAC address

C.System class name, Fully qualified domain name, IP or MAC address

D.CI name, Webserver name, IP or MAC address

A.Metric_name

B.Message_key

C.Short_description

D.Additional_info