What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?

How could you quickly determine if you had the Hardware Asset Management (HAM) plugin installed on your instance?

Any normalization that has occurred on a model can be reverted by using this feature.

What is the process of restructuring data to maintain consistency?

How do you calculate residual value?