Which of these automatic restocking actions are available in baseline? (Choose two.)
Correct Answer: A,B
CIS-HAM Exam Question 62
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
Correct Answer: D
CIS-HAM Exam Question 63
What are the two primary benefits of deploying asset tasks during the retirement of an asset? (Choose two.)
Correct Answer: A,E
Deploying asset tasks during the retirement of an asset means using the ServiceNow Enterprise Asset Workflow Automation feature, which automates the end-of-life procedures for assets that are no longer needed or functional1. This feature allows you to flag assets as retired pending disposal, triggering a workflow that verifies the asset condition, determines the disposal method, and saves the disposal certificates1. The two primary benefits of deploying asset tasks during the retirement of an asset are: Reduces manual intervention: By automating the retirement process, you can eliminate the need for manual data entry, human errors, and delays. You can also ensure compliance with policies and regulations by following a standardized procedure12. Increases speed of updates: By using the ServiceNow Agent mobile app, you can scan asset tags and barcodes, update asset status and inventory, and complete asset tasks on the go. This can increase the speed and accuracy of asset updates and reduce the risk of data loss or duplication13. References: 1: Enterprise Asset Workflow Automation - ServiceNow 2: Asset and CI management - Product Documentation: San Diego - ServiceNow 3: Enterprise Asset Management - ServiceNow
CIS-HAM Exam Question 64
When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?
Correct Answer: C
CIS-HAM Exam Question 65
Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory. What audit statuses are displayed as part of the results? (Choose four.)
Correct Answer: A,C,D,F
According to the Product Documentation, the audit results show the status of the assets from the audit, which can be one of the following: Scanned: The asset was scanned and matched to an expected asset. Not found: The asset was not scanned and not matched to an expected asset. New: The asset was scanned and not matched to an expected asset, and a new asset record was created for it. Scanned and not expected: The asset was scanned and matched to an asset that was not expected in the stockroom or location. Scanned and expected: The asset was scanned and matched to an expected asset, and the asset record was updated with the scanned information. Expected and not found: The asset was not scanned and matched to an expected asset, and the asset record was marked as missing. Based on this information, the correct answer is to choose four statuses from A, C, D, and F: References: 1: Hardware Asset Inventory Management - ServiceNow 2: Audit your inventory - Product Documentation: San Diego - ServiceNow 3: Product Documentation | ServiceNow
