A.Create a Runbook

B.Create a Knowledge Article

C.Create a Flow

D.Set the Response Task's state

A.Best practice dictates that SIR records should be set to 'Resolved' never to 'Closed'

B.All post-incident review question:ers have to be completed first

C.Nothing, SIR records could be closed at any time

D.Opened related INC records

A.Integrations

B.Manually created

C.Email parsing

D.Automatically created

A.an integration added to Exchange keeps the ServiceNow platform in sync

B.the ServiceNow platform ensures that parsing and analysis takes place on their mail server

C.the customer's systems are already handling suspicious emails

D.the customer should set up a rule to forward these mails onto the ServiceNow platform

A.Incident Analysis

B.Post-Incident Review

C.Incident Containment

D.Fast Eradication