A.Connect Chat

B.Virtual Agent

C.live Feed

D.Answer Agent

A.Group [sn_user_group]

B.Group [sys_user_group]

C.Group [s_sys_group]

D.Group [u_sys_group]

A.On the Special Handling field, check the box

B.On the Tag field, select Special Handling from the choice list

C.Click on the Context menu, select Add Tag, type Special Handling, press enter

D.Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter

A.Star

B.Triangle

C.Clock

D.Pencil

A.Create, Rate, Update, Delete

B.Create, Read, Upload, Delete

C.Capture, Rate, Write, Develop

D.Create, Read, Write, Delete