What is the function of user impersonation?

What refers to an application or system that accesses a remote service or another computer system, known as a server?

A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?

What do you need to do before you can use an Application-based trigger in your flow?

A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?