Which two improvements to the management of a VM are gained when VMware Tools are used? (Choose two.)

A vSphere operator discovers a storage problem with the following
PDL error message:
Permanently inaccessible device
:naa.6000eb31dffc33a0000000000000063 has no more open connections
What should the operator conclude from this error message?

A system administrator is preparing a host In a vSphere DRS cluster in partially automated mode for firmware patching and puts a host into maintenance mode. After several minutes, the host still has not entered maintenance mode.
How should the system administrator resolve this problem?

Refer to the exhibit:

Which piece of information should a vSphere operator conclude about iSCSI-01?

Which action should an administrator perform in the vSphere Client to create a VM template that can be used by more than one vCenter Server instance?