Online Access Free CCMP Exam Questions

While managing your change plan, you find that some employees are resistant to the new ways of working and that some tasks are not being executed correctly. This raises concern that the change will not be fully adopted. To address this situation, which plan should you review?

• A.Stakeholder engagement plan
• B.Project management plan
• C.Communication plan
• D.Sponsorship plan

What are the two most important actions to take with formal and informal change performance feedback?

• A.Share the feedback with project leadership and incorporate into future change management activities
• B.Share with stakeholders and incorporate into future project change management activities
• C.Conduct data comparison and share with project leadership
• D.Share with project leadership and share with stakeholders

What is the best answer to a question asked during a board presentation about what benefit change management brings?

• A.Low likelihood of performance drops
• B.Higher probability of successful change adoption
• C.Low probability of resistance to change
• D.Higher likelihood to achieve expected benefits of change

What is a primary purpose of conducting the lessons learned evaluation?

• A.To evaluate and refine the metrics that are in place to sustain the change in the future
• B.To inform stakeholders of future changes that they can anticipate
• C.To identify gaps and take corrective action for the change outcomes
• D.To identify improvements for future change management programs

During the execution phase, what can a change manager do to ensure the most effective use of people?

• A.Implement a controlled spending request and approval process
• B.Establish a process to monitor physical resources and their performance
• C.Implement a process for creating, storing, and sharing documents and reports
• D.Integrate human resources with the change to give input on how to execute