A.liability for damage

B.ease or difficulty of handling and transporting product

C.mileage traveled

D.product density

A.identify customer needs

B.redefine company mission

C.implement CRM program

D.align business to customer focus

E.create customer map

A.flow of product information up to the next level of the chain.

B.flow of supply into an organization.

C.transportation of goods to the next link in the chain.

D.flow of demand information and cash up the chain.

A.dependent demand

B.independent demand

C.individual end items

D.aggregate demand

A.Labor costs

B.Currency exchange rates

C.Commodity prices

D.Product quality