A.Adjusting capacity to support expected demand

B.Engaging in activities associated with customer relationship management

C.Creating higher customer demand by improving performance in areas such as lead time and service levels

D.Understanding events and managing activities that could influence future demand

A.monitor sales performance against plan

B.measure demand management performance

C.provide data on personnel performance

D.monitor supply network performance

A.Most supply chain flows are linked in relatively simple and straight-forward ways.

B.Most supply chains evolve over time through a series of independent decisions.

C.Most supply chains are replacing information with inventory.

D.Most supply chains are designed.

A.Delivery lead time

B.Total delivery cost

C.Inventory turns

D.Level of service

A.One integrated package

B.Service-oriented architecture

C.Software-as-a-service

D.Best of breed packages