Online Access Free CTSC Exam Questions

The main objective of the ASCM Digital Capabilities Model (DCM) is to:

• A.transform linear supply chains into a set of static networks.
• B.guide the development of digital supply networks.
• C.prioritize areas that drive the lowest value in the supply network.
• D.help organizations understand their existing digitally-enabled capabilities.

Which of the following non-technological factors is most critical to executing a digital supply chain transformation?

• A.Public and government relations
• B.Quantitative and qualitative analyses
• C.Human capital and talent
• D.Sustainability and zero-carbon initiatives

Which of the following metrics is the most appropriate to use in order to measure the total end-to-end supply chain cost in fulfilling an order?

• A.Cash-to-cash cycle time
• B.Return on assets
• C.Order fulfillment cost
• D.Total cost to serve

A company receives customer complaints that their inquiries are being forwarded multiple times to different departments, but customers still could not reach the right department for resolution. What is the most appropriate activity to identify the gap?

• A.Conduct benchmarking.
• B.Select different metrics.
• C.Establish a collaborative model.
• D.Perform RACI analysis.

What operational framework references a pull system that includes visual cards to represent a work item?

• A.Agile
• B.Kanban
• C.Crystal
• D.Scrum