Online Access Free 3002 Exam Questions

Which statement is an example of "Top Down Troubleshooting" with an IP Phone that is not working?

• A.Ping the telephone, and if successful, try to call it.
• B.Listen for dial tone on the telephone, and if not heard, then check for an indicator light on the telephone's switch port.
• C.Swap out the telephone's patch cord, and if the telephone boots up, call the telephone.
• D.In the IP Office View Menu, watch the telephone to see if it downloads "46xxsettings.txt" when booting, then watch the extension in SSA when calling it.

Which method will avoid corruption of the data on the SD card when removing the SD card?

• A.Use the Manager application to shut down the card before removing the SD card.
• B.Dial the shutdown short code to shut down the card before removing the SD card.
• C.Pull out the card. Special shutdown is not required.
• D.Use System Monitor to shut down the card before removing the SD card.

Which application will allow a system administrator to see historical events and alarms on a trunk in the IP Office?

• A.Historical Reporting Application
• B.Advanced Summary Reporter
• C.Call Detail Reporter
• D.System Status Application

Which item lets you see the progress of a software upgrade on an expansion system?

• A.System Tab
• B.Web Manager
• C.System Monitor Program
• D.IP Office Manager on the expansion system

Which of the following provides the ability for a device to use screenpops, control several telephone devices, make 3rd party calls, and monitor hunt group queues?

• A.One-X@ Portal
• B.3rd Party Endpoint licenses
• C.SIPTrunking
• D.TAPILink Pro License
• E.Server Edition