Online Access Free 3303 Exam Questions

A Job is running on Avaya Proactive Contact 5.0 and the system operator notices that not enough records are selected. The operator wants to change selection criteria to select more records and re-run the call selection without stopping the job.
How can this be achieved?

• A.Change the parameters and re-run the selection from Editor.
• B.Change the parameters and re-run the selection from Command User Interface (CUI).
• C.Change the parameters and re-run the selection from Monitor.
• D.Change the parameters and re-run the selection from Analyst.

What does db_mgr script do?

• A.It runs a backup of the database to DVD.
• B.It copies calling lists to *.old.
• C.It rolls up the daily data into monthly statistics.
• D.It stops and starts the database
• E.It removes all old and outdated files from the system.

A business wants to configure the Agent Blending feature to work with Avaya Aura Contact Center (AACC). One of the configuration files you copy to ctirc1 is ctirc.auracc which requires modification of this line:
CallRecordUser:<AACC Server IP>:<Domain>:<AACC Switch Connection Type>:<Event Watch Interval in Secs>: 9080:9091:9092
What are two valid values for "AACC Switch Connection Type"? (Choose two.)

• A.PRI
• B.H.323
• C.AML
• D.SIP
• E.SSH

Which two statements are accurate about Agent Owned Recall (AOR) and shadow Jobs? (Choose two.)

• A.If agent1sets an AOR on a record for 10 minutes the AOR can be passed to agent2 if agent1hasleft the job (assuming the original job is still running).
• B.Completion Code 98 and 19 are associated with Agent Owned Recall.
• C.Supervisors have to start the shadow jobs at the start of the day.
• D.If agent1sets an AOR on a record for tomorrow, the AOR can be passed to agent2, if agent1is not available at RECALLTIME tomorrow.
• E.There can be more than one shadow job configured per calling list.

A business wants to setup a hard-dialer with 400 lines and 200 agents. What should be the entry for the PORTS parameter in the master.cfg file?

• A.600
• B.800
• C.400
• D.200