Online Access Free 3303 Exam Questions

Which three tasks must be completed for the installation of the server operating system software? (Choose three.)

• A.Set the date and time.
• B.Verify the server specifications and software media.
• C.Install Avaya Proactive Contact software
• D.Set the hardware type.
• E.Configure the network information.

In the case of an Avaya Proactive Contact (APC. pod configuration, which two services are run on the Secondary APC? (Choose two.)

• A.rtdataSvr
• B.StatspumpCtrl
• C.agentd
• D.porter
• E.ccs

When opening the Configuator dialog box in Health Manager, what information is required?
(Choose three.)

• A.Email Server Details
• B.Secondary Proactive Contact Details
• C.WebLM Server Details
• D.Primary Proactive Contact Details
• E.Database Server Details

Which tool is used to obtain the operation status of the acdmon binary?

• A.adump
• B.aodsnapdump
• C.dunup_tool
• D.acdsnapshot

A system supervisor calls support to report that when Job Agent view in Monitor is used, agents that are on break cannot be seen.
What is the reason for this happening?

• A.The agents are exiting out of the Proactive Contact Agent (PC Agent) application rather than using the "Go On Break" option in the PC Agent menu.
• B.Display of agents who have used the "Go On Break" function of PC Agent application is not supported in Monitor.
• C.An agent who is on break is not really on a job. The supervisor should see that the agent is still on the system by looking at a Dialer Agent view Instead.
• D.Monitor may not be configured to display agents who are on break.
• E.An agent who has used the "Go On Break" function Is shown as "Off Job" in Monitor.