Online Access Free 3306 Exam Questions

Your customer is asking questions about the reliability of their new Avaya Contact Recording system. They have only one physical recorder.
As far as reliability is concerned, which two options would be available for your customer? (Choose two)

• A.Record calls directly to a network attached storage (NAS)
• B.Use a fault tolerant Storage Area Network (SAN)
• C.Record calls directly to a tape drive
• D.The operating system and call database should be RAID 1 and the recording storage area should be RAID 5
• E.Use any backup software to back up the system daily

You are planning to install an Avaya Contact Recorder on a customer site that is using an Avaya Communication Server 1000 as a PBX.
Which two devices should be reachable by the Avaya Contact Recorder? (Choose two)

• A.Avaya media Application Server
• B.Avaya Contact Center manager Server (CCMS)
• C.Avaya IP telephones
• D.Avaya Communication Server 1000 Gateway
• E.Avaya Communication Server 1000 Call Server

A technician has installed and configured an Avaya Quality Monitoring System, and us having problems seeing the agent status on the Agent Active display window (Search and Replay > Agents).
What are three possible causes of this problem? (Choose three)

• A.The station extension on which the agent is logged in, is not recorded on the Avaya Contact Recording through Bulk Recording mode.
• B.The agents are not logged into Avaya Aura@ Communication Manager.
• C.Avaya Contact Recording and Avaya Quality Monitoring do not monitor the hunt group extensions of the skills assigned to them.
• D.The TSAPI link on the Avaya Contact Recording system is down.
• E.Avaya Quality Monitoring Device Group does not monitor the skills extensions of the skills assigned to them.

A technician has just completed the installation of Enterprise Reporting on a server.
Which two settings need to be changed on the Avaya Quality Monitoring server to integrate with Enterprise Reporting? (Choose two)

• A.Modify the server roles under the system administration page on the Avaya Quality Monitoring server to include the reporting ETL server.
• B.Modify the server roles under the system administration page on the Avaya Quality Monitoring server to include the Avaya Contact Recorder.
• C.Modify the server roles under the system administration page on the Avaya Quality Monitoring server to Cognos reporting server.
• D.Modify the server roles under System Administration Page on the Avaya Quality Monitoring server to include the reporting server.

Which three prerequisites must a technician complete to ensure that all Windows components are configured correctly prior to installing the Quality Monitoring application? (Choose three)

• A.The administrator account should have the log on as a service rights under local Security Policy > User Rights Assignments.
• B.All network Cards must be disabled prior to installation.
• C.The Server name http://servername:8285/qm should be added under trusted sites in Internet Explorer.
• D.Service Packs for Windows must be installed.
• E.Data Executive Prevention (SEP) must be allowed for all programs and services.