Online Access Free 3309 Exam Questions

Parameters that affect how voice data is sent through the network are administered for which Avaya Aura@ Experience Portal (AAEP) component?

• A.Media Processing Platform
• B.Primary EPM
• C.Auxiliary EPM
• D.Speech server

ICR Call Control Application (CCA) cancels an existing queued call and re-queues that call.
Which three conditions would explain why the call was re-queued? (Choose three.)

• A.There was a spike in the Estimated Wait Time (EWT).
• B.The EWT information was not provided to the ICR CCA by the Self Service application, and AACM provided EWT which is greater than EWT spike configuration.
• C.The Queue Position increase was more than the configured Queue Position Spike Difference.
• D.Best Service Routing (BSR) Polling to Avaya Aura@ Communication Manager (AACM) failed.
• E.The ICR CCA received incomplete routing information from ICR Core.

Consider that Proactive Outreach Manager (COM) has been implemented, administered and is now in live production. The POM Monitor can be used for real-time monitoring of the active campaigns and data imports. Which two statements arc correct? (Choose two)

• A.Lightweight Directory Access Protocol (LDAP) has to be configured to enable users to have appropriate privileges to monitor POM Campaigns in real-time.
• B.An organization user can monitor campaigns and data Imports created by the users belonging to the specific organization.
• C.The Avaya Aura Experience Portal super-root user can monitor all the campaigns and data imports | across all organizations.
• D.A global user that has POM administration and POM Campaign Manager roles can monitor all the campaigns and data imports across all organizations.

If you need to verify whether the Proactive Outreach Manager (POM) Campaign Manager is running, which page on the system do you need to consult?

• A.the EPM Real-time monitor page
• B.the POM Monitor page
• C.the POM Global Settings page
• D.the POM Manager page

Which Avaya Aura@ Experience Portal (AAEP) component routes incoming email messages to the configured applications?

• A.Email Processor
• B.Orchestration Designer
• C.Application Interface Web Service
• D.email server