Online Access Free 33160X Exam Questions

In Avaya Contact Recorder Advanced (ACRA), you want to view information related to your configuration such as adapters, data sources, recording rules and real time monitors. Which monitoring tool collects this information?

• A.Configuration Checker
• B.Capture Status
• C.Integration Service Status
• D.Recorder Status Summary

Which monitoring tool is used to show a visual update on how the Recorder and its components are working in recorder manager?

• A.Configuration Checker
• B.Capture Status
• C.Status SummaryThresholds
• D.Recorder Status Summary

When Enabling an employee to control the recording process, which two Agent Initiated Monitoring (AIM) commands are used ? (Choose two.)

• A.Pause monitoring command
• B.Start Annotation command
• C.Start monitoring command
• D.Cancel monitoring command

A technician is preparing for an upgrade from Workforce Optimization (WFO) Vll to Avaya Workforce Engagement R20.X .Which upgrade path must be used?

• A.In-place upgrade to R20.x in Windows 2012 R2 (grey kit)
• B.Two step upgrade process, to V15.1 first, then to R20.x
• C.Side-by side upgrade to R20.x in Windows 2016
• D.Side-by side or hardware reuse migration to R20.x

When setting up voice recording,whichstatement describes the purpose of member groups?

• A.It specifies the actual extensions in use in your system, and associates them with the data source
• B.It enables the translation of recorded events from third-Paty systems
• C.It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment
• D.It maps employees to extensions and data sources