Online Access Free 37820X Exam Questions

Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

• A.IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
• B.The IP Office can be virtualized in either a Nutanix or a VMware environment.
• C.IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
• D.IP Office uses many of the same components and applications such as SBCE and System Manager.

To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

• A.Essential Edition with an external PC to run Avaya Call Reporting
• B.Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
• C.Preferred Edition with VMPro
• D.Preferred Edition with VMPro and an IP Office CTI license

With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?

• A.The built-in volume boost
• B.The J100 wireless module
• C.The JBM24/JEM24 button module
• D.The color display

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

• A.It includes traditional dial pad.
• B.It must use a corded handset.
• C.It does not have a touch screen.
• D.It does not Include a camera.

Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

• A.The incoming trunk must be digital and the outgoing can be analog or digital.
• B.The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
• C.The incoming and outgoing trunk must be digital.
• D.The incoming and outgoing trunk can be analog or digital.