Online Access Free 6202 Exam Questions

You have completed the stand-alone installation of Contact Center Manager Administration (CCMA)
software on a fully prepared Platform Vendor Independent (PVI) server The CCMA cannot establish a
connection to the Contact Center Manager Server (CCMS)
What is one of the first steps to troubleshoot the problem?

• A.Reinstall CCMA
• B.Ensure that the CCMS and CCMA servers have been added to a domain
• C.Change the IP multicast sending address on the CCMS server
• D.Ensure that the correct sys-admin password is being used

Avaya requires you to configure a remote support access tool on Avaya Aura(TM) Contact Center
servers to provide remote support Which remote access tool does Avaya recommend?

• A.LogMeln Rescue
• B.pcAnywhere
• C.NetMeeting
• D.Remote Desktop Access

A customer has Avaya Aura(TM) Midsize Enterprise (formerly MBT) and is implementing SIP Based
Contact Center Manager (CCMS), They are running the installation wizard and have reached the
installation Data window
Under the SIP Network tab, which IP address should be entered in the SIP CTI Proxy Server field?

• A.the Media Server IP address
• B.the Avaya Communications Server 1000( CS1000) Network Routing Server (NRS) IP address
• C.the AES Server IP address
• D.the SES Server IP address

After completing the in installation of the Contact Center Manager Server (CCMS), you want to display
the installation log. What is the path to this log?

• A.C:\Avaya\Logs\Sysops
• B.C:\Logs\CCMS
• C.D:\Log\CMS
• D.D:\Avaya\Logs\PV

A customer works a High Availability solution installed. As a part of the solution, you are implementing
active and standby Contact Center Manager Servers (CCMS) with Managed IP. A Contact Center
Manager Application (CCMA) server will manage both via the Manage IP addresses
Which statement about Managed IP and server name indentify in the CCMA server is true ?

• A.A DNS or a CCMA hosts file must be configured with the host server name of each active and Standby
  servers and the ELAN Subnet IP of each one of them
• B.A DNS or a CCMA hosts file must be configured with only the host server name of the active server and
  the Managed Contact Center Server Subnet IP address
• C.A DNS or a configured with only the host server name of the active server and the Contact Center
  Server Subnet IP address
• D.A DNS or a configured with a Pseudo Managed Server Name and managed Contact Center Server
  Subnet IP of the active server pair and Standby servers