Online Access Free 7004.1 Exam Questions

Click the Exhibit button.

Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?

• A.RLI 2
• B.RLI 4
• C.call will not complete as dialed
• D.RLI 3
• E.RLI 9

Click the Exhibit button.


A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
Based on the print-outs, what capabilities are currently available to the user of extension 2006?

• A.The user can see the conferee display count and can selectively disconnect callers.
• B.The user can see the conferee display count but cannot selectively disconnect callers.
• C.The user cannot see the conferee display count or selectively disconnect callers.
• D.The user cannot see the conferee display count but selectively disconnect callers.

Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
When a system message in received, which procedure should you use to look it up and display it on the screen?

• A.Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
• B.Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
• C.Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
• D.Enter the system error number followed by <cr> For example, bug4080<cr>

A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

• A.Change Zone Intent VTRK
• B.Change Resource Type to Private
• C.Change Interzone Traffic to Best Bandwidth
• D.Change Interzone to Best Quality

Click the Exhibit button.

You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

• A.Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
• B.Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
• C.Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
• D.Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.