Online Access Free 7392X Exam Questions

Which operator of the SET command allows you to check number validation in dialed strings using Luhn's algorithm?

• A.CATR
• B.SEL
• C.ADD
• D.MOD10

A customer wants the ability to track the call types for Automatic Call Distribution (ACD) calls answered by agents. These call types will be defined by the customer.
Which call center feature can the customer use to track their defined call types?

• A.Call Work Codes (CWC)
• B.Least Occupied Agent (LOA)
• C.Feature Access Codes (FAC)
• D.Redistribution on No Answer (RONA)

Which vector object can replace the Time of Day (TOD) global Vector variable?

• A.Service Hours Table
• B.Policy Routing Table
• C.Vector Routing Table
• D.Business Schedule Table

Which statement about concurrent agent user licenses is true?

• A.Only the specified number of licensed units can gain access to more than one skill at a time.
• B.Number of agents that can be registered in more than one Communication Manager simultaneously.
• C.Only the specified number of licensed units can gain access to and register the agent with Communication Manager at any given time.
• D.Number of agents that can be added to the system.

When a customer upgrades from Basic Avaya Call Center to Avaya Aura Call Center Elite, which three features are added? (Choose three.)

• A.Call Management System (CMS)
• B.Service Level Maximize
• C.Agent Selection (EAS)
• D.Advocate
• E.Hunt Group