Online Access Free 9L0-006 Exam Questions

Which of the following safety issues applies to the iMac (Mid 2007)?

• A.Liquid coolant spillage
• B.Thermal grease toxicity
• C.Fragile glass panel breakage
• D.High voltage CRT discharge

Which FOUR of the following actions helps reduce the risk of damage from ESD? SELECT
FOUR

• A.Always place ESD-sensitive components on metal surfaces.
• B.Handle all ESD-sensitive boards by the connectors, not the edges.
• C.Ground yourself and the equipment you are working on.
• D.Do not bring plastic, vinyl, or foamed polystyrene near ESD-sensitive components.
• E.Do not touch anyone who is working on ESD-sensitive components.
• F.Use static-shielding storage bags for ESD-sensitive components.

Which of the following can permanently damage an LCD display?

• A.Turning brightness up too high.
• B.Using a screen saver.
• C.Rubbing the display.
• D.Not using a screen saver.

The best piece of information you can obtain to properly determine the correct AppleCare name for any Mac is ___.

• A.the MAC address
• B.the serial number
• C.the EMC number
• D.the model number

Which of the following would be the most appropriate question to ask FIRST, when gathering information from customers about a problem with their Apple product?

• A.What steps have you taken to resolve the problem yourself?
• B.What is the issue?
• C.What operating system are you using?
• D.Did you turn off the computer improperly?