Online Access Free Apple-Device-Support Exam Questions

A user connected their Mac to an airport lounge's Wi-Fi, but they dismissed the sign-in dialog. They can't use the internet. Which steps should you tell them to complete so they can use the internet?

• A.Go to System Settings > Wi-Fi, click Details, then set "Private Wi-Fi address" to Fixed.
• B.Open captive.apple.com in a browser to bring up the dialog.
• C.Ask the MDM administrator to provide a Wi-Fi profile for the airport lounge's Wi-Fi.
• D.Go to System Settings > Wi-Fi, click Details, then turn off "Limit IP address tracking".

You connect your Mac to Wi-Fi at a coffee shop. Before you can access the internet, you must accept terms and conditions through a web portal.
Which of these Wi-Fi network types commonly uses web portals for access?

• A.Guest
• B.Captive
• C.Public
• D.Private

What is the feature on iPhone called where you can convert your physical SIM card to an eSIM?

• A.eSIM Carrier Transfer
• B.eSIM Quick Transfer
• C.eSIM Transfer
• D.eSIM Swap

How can you confirm that an iPhone is supervised?

• A.The Supervised flag appears next to each setting that ' s supervised.
• B.The message " This iPhone is supervised and managed by organization name. " appears above the Apple Account area in Settings.
• C.The status " Supervised " displays below Device Management in Settings > General > About.
• D.The message " This iPhone is supervised and managed by organization name. " appears in Settings > General > VPN & Device Management.

How to put an iPhone in recovery mode?

• A.-Quickly press and release the Volume Up button.
• B.-Quickly press and release the Volume Down button.
• C.-Press and hold the Side (or Power) button until the Recovery Mode screen appears. Keep holding the button even when the Apple logo appears; release it only when the Recovery Mode screen is visible.