Online Access Free Apple-Device-Support Exam Questions

A user connected their Mac to an airport lounge's Wi-Fi, but they dismissed the sign-in dialog. They can't use the internet. Which steps should you tell them to complete so they can use the internet?

• A.Go to System Settings > Wi-Fi, click Details, then set "Private Wi-Fi address" to Fixed.
• B.Go to System Settings > Wi-Fi, click Details, then turn off "Limit IP address tracking".
• C.Ask the MDM administrator to provide a Wi-Fi profile for the airport lounge's Wi-Fi.
• D.Open captive.apple.com in a browser to bring up the dialog.

What should you do before you use safe mode?

• A.Run Disk Utility from macOS Recovery.
• B.Disconnect from all networks and disable Wi-Fi and Bluetooth.
• C.Disconnect peripherals and accessories.
• D.Run Apple Diagnostics.

You've forgotten your login password or it's locked from too many failed attempts to log in.
What's the alternative method to unlock FileVault and reset your password?

• A.Use iCIoud Account Recovery.
• B.Call AppleCare to create a new account recovery key.
• C.Create a new local recovery key.

Scenario
Guillermo wants to annotate the Keynote presentation he created on his Mac on iPad.
Select three responses.
What does he need to do for Handoff to work on both devices?

• A.Sign in with the same Apple ID.
• B.Turn on Wr-Fi.
• C.Turn on AirPlay.
• D.Turn on Bluetooth.
• E.Turn on iCIoud Drive.

Scenario
You were asked to prepare to upgrade your organization's entire iPhone inventory to iOS 17. Your current inventory includes these devices:
* iPhone SE (2nd generation)
* iPhoneX
* iPhone SE (3rd generation)
* iPhone 6s
* iPhone 7
* iPhone 8
Select two responses.
Which two iPhone models should you replace to prepare for the iOS 17 upgrade?

• A.iPhone8
• B.iPhone X
• C.iPhone SE (3rd generation)
• D.iPhone 6s
• E.iPhone7
• F.iPhone SE (2nd generation)