3313 Exam Question 21

The Application Event Log contains events generated by installed application and software such as the AACC component. Most AACC component log entries in the Application Event log.
What is the AACC Application source type for contact center manager server (CCMS) core services and the License manager?
  • 3313 Exam Question 22

    A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs.
    On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs?
    (Choose three.)
  • 3313 Exam Question 23

    You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
    Which utility can user to verify what accounts have been created and mapped on the CCMA server?
  • 3313 Exam Question 24

    In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.
    If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?
  • 3313 Exam Question 25

    Which two options are available (or controlling the generation of licensing alarms by a standalone Avaya Media Server (Avaya MS) (Choose two.)