Online Access Free RE18 Exam Questions

A project set up to improve an incident management process has focused on the existing call centre activities. A business analyst has been employed to undertake requirements elicitation for the process improvement.
The following is a partial report compiled by the business analyst whilst undertaking requirements elicitation:
Call Centre Key Activities 9am 10am 2pm 4pm
Answering telephone ?receiving incident Tom Bill
information
Recording the incident on the system Anne Lisa
Searching for known solution Bill Jane
Raising incident to second tier support
Reporting back to the customer
Updating / closing the incident record Lisa, Jane Tom, Anne
Which elicitation method is being used?

• A.Survey.
• B.Observation.
• C.Special purpose record.
• D.Activity sampling.

An inexperienced business analyst has been asked to conduct scenario analysis. The notes he made about the topic during his training course are rather disorganized, with correct and incorrect assumptions grouped together.
Which of the following notes he made about scenario analysis is incorrect?

• A.Can form the basis of test scripts
• B.A workshop discovery technique
• C.Explicitly considers exception situations
• D.Helps to capture tacit knowledge

Why it is important to record the author, source, and owner attributes of each requirement in a requirements catalogue?

• A.To enable effective prioritization of the requirement.
• B.To ensure effective configuration control of the requirement.
• C.To ensure that the requirement is atomic.
• D.To enable traceability for clarification of the requirement.

Below is a list of common requirements elicitation techniques:
(a) Workshops.
(b) Prototyping.
(c) Scenario analysis.
(d) Interviews.
(e) Document analysis.
(f) Activity sampling.
Which of them are suitable methods for use in both linear and agile projects?

• A.a, c and e only.
• B.a, c and d only.
• C.d, e and f only.
• D.b, c and f only.

A business analyst has collected the following legal requirement in support of a project seeking to improve the services provided by a children's charity:
The system must record all the details of the children and young people we interact with.
The project is in the early phases of requirements elicitation. At this stage, the business analyst is trying to ensure that they have captured the broad requirements.
Which style of requirements document is the business analyst constructing, and what additional (essential) attribute will they need to record?

• A.Requirements list; business area
• B.Requirements catalogue; owner
• C.Requirements catalogue; requirement ID
• D.Requirements list; source