A small regional utility closes a customer rewards program and transitions it to operations. The executive sponsor and program manager are concerned about the impact on benefits realization. The program manager assures the executive sponsor that any corrective actions will be included in the next phase.
What should the program manager do to ensure a successful transition?

CORRECT TEXT
A program manager joins a team during its preparation phase.
What should the program manager do lo obtain formal sponsor approval to begin the benefits delivery phase1?

Which two of the following apply during a project's close out process? (Choose two.)

A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.
What should the program manager do next?

Which of the following terms is often used to describe two parallel paths that have identical conductive terminations to two separate grounding reference points?