Online Access Free CIMAPRA19-E02-1 Exam Questions

Four orthopaedic surgeons in a busy hospital department have very different work habits. Each has their own team of medical technicians who are used to the surgeons' personal preferences and are very comfortable with their routines; they basically do the same things every day. This way of working has gone on for several years.
When a new administration manager suggested that they train all of the technicians to work with all the surgeons this led to significant resistance from all of the parties involved. The technicians were concerned that they would no longer be able to perform their usual daily tasks.
On the basis of the scenario what would be the main cause of their resistance?

• A.The technicians' concern over personal loss such as benefits and privileges.
• B.The technicians' belief that role ambiguity and uncertainty would increase.
• C.The technicians' fear that the changes proposed would harm the efficiency of the department.
• D.The technicians' fear that they would be forced out of their regular habits.

AW is a newly appointed manager of the accounts department in organisation S. Her appointment has been well received by members of the department who recognise AW as a skilled and well qualified accountant.
However, AW has been frustrated by progress in departmental team meetings which tend to be unruly, unproductive and disorganised. AW recognises a need to improve the effectiveness of the meetings.
Which THREE actions should AW take in order to have more effective meetings?

• A.Publish lengthy and detailed minutes
• B.Determine the purpose of the meeting
• C.Produce an agenda at the meeting
• D.Establish who should attend
• E.Allow attendees to talk through issues with each other independent of the chairperson
• F.Manage the plan of action

Company A sells golf clubs, clothing and accessories. The manager of Company A has been undertaking some competitor analysis and has been advised to consider the local gyms, cycle stores and swimming pools when identifying competition.
Which of Kotler's four levels of competition would these be classed as?

• A.Industry
• B.Generic
• C.Brand
• D.Form

Under UK law, the case of constructive dismissal occurs in which of the following situations?

• A.Because of resignation by the employee due to the conduct of the employer.
• B.Because the role of the employee has become redundant.
• C.Because a statutory duty or restriction prohibited the employment being continued.
• D.Because of a reason related to the employee's capability or qualifications.

Porter's Diamond model suggests that there are four factors which determine national competitive advantage. The four are listed below. Which has the incorrect definition?

• A.Firm strategy, structure and rivalry: if the home market is very competitive, a company is more likely to be world class.
• B.Demand conditions: the goods and services have to be demanded internationally.
• C.Factor conditions: includes the availability of raw materials and suitable infrastructure.
• D.Related and supporting industries: these allow easy access to components and knowledge sharing.