Online Access Free 300-830 Exam Questions

Refer to the exhibit. A Webex Contact Center agent has no Multimedia Profile assigned to it, yet the agent can accept voice and digital channels. Which configuration object's Multimedia profile is inherited by the agent?

• A.Desktop Profile
• B.Skill Profile
• C.Site
• D.Desktop Layout

An administrator must set up a way to authenticate users via SMS using a randomly generated passcode. Which two nodes in Webex Connect are needed to implement this authentication?
(Choose two.)

• A.Generate OTP node
• B.Data Parser node
• C.Evaluate node
• D.SMS node
• E.Profile node

The Webex app can be accessed from the Agent Desktop to allow agents to communicate with fellow agents, supervisors, or SMEs. Which two parameter-value combinations are required in the Desktop Layout for the Webex app to be displayed? (Choose two.)

• A."comp": "webex-app"
• B."desktopChatApp": {"webexConfigured": true}
• C."webexApp": {"enabled": true}
• D."comp": "agentx-webex"
• E."webexAppEnabled":true

An engineer deploys Webex Contact Center international dialing restrictions. Agents must call only approved countries. Which configuration is MOST appropriate?

• A.Desktop JSON restrictions
• B.Queue overflow thresholds
• C.Browser certificate pinning
• D.Dial plan and outbound ANI policies

What are the two types of Local Gateway trunking models with Webex Calling? (Choose two.)

• A.registration-based trunks
• B.DNS-based trunks
• C.enterprise trunks
• D.certificate-based trunks
• E.PSTN trunks