Online Access Free 500-450 Exam Questions

Which two situations can cause the "Send to VRU" to fail within an ICM script for Cisco CVP?
(Choose two.)

• A.No network VRU is configured for the routing client.
• B.Primary VRU peripheral gateway is out of service.
• C.VRU PIM just got out of service.
• D.Incorrect media file name.
• E.Send to originator is not enabled.

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

• A.100 ms, 3 heartbeats
• B.The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
• C.400 ms, 3 heartbeats
• D.400 ms, 5 heartbeats
• E.100 ms, 5 heartbeats

The customer is using Cisco Unified Intelligence Center on a virtual machine and reports that the license has become invalid. Which four options can cause this problem? (Choose four.)

• A.Number of historical reports exceeded the system limits.
• B.Hostname was changed.
• C.Number of concurrent real-time reports exceeded the system limits.
• D.Primary NTP server was changed.
• E.Secondary DNS was changed.
• F.Cisco Unified Intelligence Center Publisher is not in service.
• G.IP address was changed.
• H.Time zone was changed.

When configuring the Cisco CVP Courtesy Callback feature in the ingress and VXML gateway, which configuration is needed to ensure that SIP is set up to forwards SIP INFO messaging.

• A.signaling sip forward unconditional
• B.signaling forward unconditional sip info
• C.signaling forward conditional
• D.signaling forward conditional sip info
• E.signaling forward unconditional

Which two statements about Precision Queues are true? (Choose two.)

• A.Either Skill Groups or Precision Queues must be utilized within an instance ?not both.
• B.A Consider If statement may be configured in any step.
• C.At least on step must be configured for a Precision Queue.
• D.A Wait Time may be configured in any step except for the last step.
• E.Precision Queues can be configured for usage in agent-based inbound campaigns.