Online Access Free 600-460 Exam Questions

When performing an upgrade to Cisco Unified Contact Center Enterprise solution, which components do not need to be upgraded together during the same maintenance window?

• A.Cisco Unified ICM call router and peripheral gateway
• B.Cisco Unified ICM call router and logger
• C.administrative workstation and HDS-DDS
• D.Cisco Unified ICM call router and administrative workstation

Which CLI command is run on Cisco Unified Intelligence Center to check database replication?

• A.utils dbreplication status
• B.show dbreplication status
• C.utils replication status
• D.show replication status

Which tool can be used to monitor Cisco Unified Communications Manager statistics?

• A.Operations Console
• B.Cisco Unified Contact Center Domain Manager
• C.Performance Monitor
• D.Real-Time Monitoring Tool

Which two Cisco Unified ICM scripting nodes support dynamic setting? (Choose two.)

• A.Percent Allocation
• B.Precision Queue
• C.Skill Group
• D.Call Type

In Cisco Unified Contact Center Enterprise 10.0 Outbound Option, the Routing and Administrative scripts are needed for the solution to work properly. Which two statements describe the functionality of the Administrative script? (Choose two.)

• A.enables and disables skill groups for an outbound campaign
• B.transfers a call to IVR or Non-IVR for Answering Machine or abandon calls
• C.controls a percentage of agents to be used in a campaign skill group
• D.transfers a call to IVR as a part of IVR campaign
• E.reserves agents for specific outbound campaign