Online Access Free 642-770 Exam Questions

What is a common cause of increasing NEWPTR errors on a POS interface?

• A.dirty fiber
• B.Tx and Rx swapped
• C.wrong fiber type
• D.incorrect timing

While troubleshooting network issues, which of these can a ping test be used to determine?

• A.whether a device can communicate with another device over the network
• B.the network path that packets take as they are forwarded in the network
• C.network jitter
• D.network routes
• E.connection timing

Which three reasons explain why the network documentation should remain current? (Choose three.)

• A.to understand and make changes to the network environment
• B.increases MTTR
• C.to meet ISO 9001 requirements
• D.to obtain the current network statistics
• E.to understand the current inventory of devices

According to the ITIL@ v3 framework, which six processes identify functions of service transition planning and support? (Choose six.)

• A.performance management
• B.transition planning and support
• C.problem management
• D.change management
• E.service asset and configuration management
• F.release and deployment management
• G.availability management
• H.service validation and testing
• I.knowledge management
• J.incident management

You use a method of procedure for a planned configuration change with a software upgrade on a router. If the software was corrupt, which section of the method of procedure would you refer to?

• A.reload procedures
• B.backout procedures
• C.terminal report procedures
• D.reinstall procedures